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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leslie Vance Gagnon

February 24, 2026

5  out of  5
rating by Leslie Vance Gagnon
"Highly recommend Rick Hill, Leslie and everyone at State Farm! We needed help with our homeowner's because of moving and they were so quick with a quote and so professional! Awesome agency! Highly recommend!!"
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Bree Rubio

January 30, 2025

5  out of  5
rating by Bree Rubio
"Rick Hill - State Farm is truly the best! Rick and his team go above and beyond to provide exceptional service, always ensuring their clients feel valued and taken care of. Their attention to detail and commitment to quality make the entire insurance process smooth and stress-free. Rick is incredibly knowledgeable and takes the time to explain everything thoroughly, so you always know you’re in good hands. His team is just as outstanding—friendly, professional, and always willing to help with a smile. If you're looking for an insurance agent who genuinely cares about his clients, Rick Hill and his team are the way to go. Highly recommend!"
We responded:
"Thank you Bree! We appreciate your business and the kind words!!!"
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Adonna Clark

December 2, 2024

5  out of  5
rating by Adonna Clark
"Great service every time!"
We responded:
"Thank you Adonna! We appreciate you!"
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Chris Autry

November 10, 2024

5  out of  5
rating by Chris Autry
"Amazing service! Agents are helpful with any insurance-related questions and quotations. Claims process is absolutely painless."
We responded:
"Thank you Chris, we sincerely appreciate your trust in our services!"
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Chris Autry

November 10, 2024

5  out of  5
rating by Chris Autry
"Rick Hill Agency has provided the best service for my insurance needs that I have ever experienced. His staff is friendly and knowledgeable and I will be using his agency for all my future needs."
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Janet Autry

November 7, 2024

5  out of  5
rating by Janet Autry
"Rick Hill Agency has always provided helpful advice. Trustworthy and considerate of my time and money. I will always recommend him and his staff!"
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Cindy Roberson

August 26, 2024

5  out of  5
rating by Cindy Roberson
"I've been with State Farm and Rick Hill for 25 years. I highly recommend them!"
We responded:
"Cindy, thank you for your continued business and recommendation over the past 25 years. I'm glad to have been able to assist you. If you ever need anything, feel free to reach out. - Rick Hill - State Farm Insurance Agent, Columbus, GA"
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KnoxPestControl1

August 12, 2024

5  out of  5
rating by KnoxPestControl1
"Rick and his Team did an outstanding job getting my claim settled after a lightning strike at my house. Their approach to customer service is second to none. Can't recommend Rick Hill State Farm Insurance high enough. 5 Stars!! SMK"
We responded:
"Thanks a ton for the awesome review! I'm really glad we could help get everything settled after the lightning strike. Our team always strives to provide top-notch customer service, and it's great to know you had a positive experience. If you ever need anything else, don't hesitate to reach out! - Rick Hill - State Farm Insurance Agent, Columbus, GA"
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VerdeMontaña AzulRio

June 3, 2023

5  out of  5
rating by VerdeMontaña AzulRio
"Thanks William and Rick!!"
We responded:
"Jen, it was a pleasure to work with you. Thank you for the 5-star review. William, myself, and every member of our team are here for you whenever you need us!"
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dee nice

December 23, 2022

5  out of  5
rating by dee nice
"Everything was nice. This is the best value for home and car insurance"
We responded:
"We love seeing reviews like this, Dee! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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John Henry

August 19, 2021

5  out of  5
rating by John Henry
"They have been my insurance provider for years. Wouldn't consider any other company for my auto and home coverage..."
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Erin Hodgson

August 4, 2020

5  out of  5
rating by Erin Hodgson
"Easy to deal with, quickly helped me change and upgrade my insurance."
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Sydney Jordan

July 14, 2017

1  out of  5
rating by Sydney Jordan
"Called to get a quote, the person i spoke with was Sooooo rude told me to look elsewhere for insurance because the quote for car insurance was so high however my main reason for calling was for homeowners insurance. Called back to get the name of the person i was speaking with, he said thats their job to tell you if they know you can get insurance cheaper somewhere else. This place is a joke ive called at least 8 other insurance companies and have never been treated with such disrespect. Im aware my car insurance is high however i was looking for homeowners insurance so without the smart remark i could have chose this company but imstead i wouldnt recommend them to ANYONE EVER!!!!"
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Y/N

May 2, 2017

5  out of  5
rating by Y/N
"Always helpful! I have automatically payments taken out but they answer my questions and fix my problem over the phone. Been with them over 15 years !"
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ben lloyd

February 28, 2017

1  out of  5
rating by ben lloyd
"This office has the rudest and most unrespectful staff. They do not have the attitudes to meet the public via phone or in office. Glad I'm finally able to get my insurance moved and away from this office."
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Caleb Broyles

January 24, 2017

5  out of  5
rating by Caleb Broyles
"Awesome agency, your staff was very helpful, especially Daniel! I recommend y'all to anyone looking for good service."
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Rodney Dexter

January 24, 2017

5  out of  5
rating by Rodney Dexter
"Very Helpful, Was greeted as soon I walked in. While waiting for Daniel, others were aware that we were waiting and tried to help while we were waiting. Great customer service."
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Bryant Ard

January 24, 2017

5  out of  5
rating by Bryant Ard
"Great customer service and very helpful with all questions and concerns!"
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Christian Salvador

January 24, 2017

5  out of  5
rating by Christian Salvador
"Great service. Mr. Zahn was incredibly helpful and easy to deal with!"
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Kelsey Parker

January 24, 2017

5  out of  5
rating by Kelsey Parker
"They were very helpful !"
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Daniel Vo [Student]

January 18, 2017

5  out of  5
rating by Daniel Vo [Student]
"Daniel Zahn is the real deal. Very friendly and super helpful"
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kaylin slay

January 18, 2017

5  out of  5
rating by kaylin slay
"The staff was super nice! My experience was really good! Glad I chose State Farm :)"
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Morgan Self

January 13, 2017

5  out of  5
rating by Morgan Self
"Daniel Zahn was great help!"
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Kate Carroll

January 13, 2017

5  out of  5
rating by Kate Carroll
"This is great! The office is really friendly and helpful!"
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harikeandrew

December 15, 2016

5  out of  5
rating by harikeandrew
"Rick Hill and his associates are top notch. They have always handled my business. Their professionalism and kindness are incomparable. Daniel Zahn is the associate I converse with, and there isn't a question left unanswered. I am not versed with the in and outs of insurance, but he directs me in making the best decisions for me and my family. Honestly just the hardest working group of people anybody could wish for. Thank you!"